GRO Information
Posted: 29 May 2010 17:46
I know this has been discussed before but maybe this might help when you are unsure of whether the certificate you are ordering is the correct one.
On the Federation of Family History Societies site I thought this was of interest
"Following the withdrawal of the reference checking facility I have received confirmation from GRO that if a customer applies for a certificate from GRO and does not have a GRO reference, they are able to supply information to help identify the record. GRO will search in the year they quote together, if necessary, with a year either side. If GRO cannot find the record on this basis, they will refund the fee in full.
Using the "non-quoted reference" route does entail the likelihood of a longer response time for those using the "standard" service. GRO aims to despatch on or by the 4th working day for those quoting a reference, but on or by the 15th working day for those without such a reference. "
See the Identity and Passport Services for any more details.
On the Federation of Family History Societies site I thought this was of interest
"Following the withdrawal of the reference checking facility I have received confirmation from GRO that if a customer applies for a certificate from GRO and does not have a GRO reference, they are able to supply information to help identify the record. GRO will search in the year they quote together, if necessary, with a year either side. If GRO cannot find the record on this basis, they will refund the fee in full.
Using the "non-quoted reference" route does entail the likelihood of a longer response time for those using the "standard" service. GRO aims to despatch on or by the 4th working day for those quoting a reference, but on or by the 15th working day for those without such a reference. "
See the Identity and Passport Services for any more details.